N. Sharon Hill

N. Sharon Hill
Professor of Management
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Dr. N. Sharon Hill is a professor of management at the George Washington University School of Business.
She is a leading scholar on research examining virtual work, which involves work interactions using electronic rather than face-to-face communication between employees who are not in person. Her research aims to understand the positive and negative implications of virtual work arrangements such as virtual teams, remote work, and hybrid work, including factors that influence their effectiveness. A dominant theme in her research is the role of leadership at different levels in fostering successful work outcomes in virtual settings. Dr. Hill also conducts research on teamwork and organizational change. She serves on the editorial boards of Organization Science and Personnel Psychology.
Dr. Hill has published her research in leading academic journals, including Organizational Behavior and Human Decision Processes, Organization Science, Personnel Psychology, Journal of Management, Journal of Management Studies, Academy of Management Annals, Annual Review of Organizational Psychology and Organizational Behavior, Leadership Quarterly, Information & Management, and Organizational Research Methods, among others. She has translated her research into articles for Harvard Business Review and MIT Sloan Management Review, and her work has also been featured in the New York Times, Forbes, FastCompany, WTOP News, among other media outlets.
Dr. Hill’s extensive teaching experience includes on-campus and online courses for undergraduate, M.B.A., Ph.D. and executive education audiences. Her classes focus around three primary areas: leading the virtual/hybrid workforce, leading teams, and leading change. She provides consulting services to business and government organizations to improve their effectiveness in these areas and is a certified team coach, change coach, and cultural intelligence facilitator.
Before her academic career, Dr. Hill worked for multinational companies in the United Kingdom, Belgium, Germany, and the United States, including extensive experience leading global virtual teams. Her cross-functional business experience encompasses roles in information technology, six sigma quality improvement, organizational change, and corporate training and development.
Dr. Hill received her Ph.D. in Business and Management from the University of Maryland, College Park. She also holds an M.B.A. in International Business and a Bachelor of Engineering in Mechanical Engineering with German. Dr. Hill is a member of the academic honor societies of Beta Gamma Sigma and Alpha Kappa Phi.
- Virtual/Remote Work (e.g., virtual teams, telecommuting, mobile work, hybrid work)
- Teamwork
- Organizational Change
- Ph.D., Organizational Behavior/Human Resources, University of Maryland, College Park
- M.B.A., International Business
- B.Eng., Mechanical Engineering with German
- Human Resource Management
- Organizational Behavior
- Leading High-Performing Teams
- Leading Change
- Leading the Virtual/Hybrid Workforce
- Virtual Teamwork
- Doctoral Seminar in Work Group and Teams
- Kossek, E. E., Hill, N. S., Villamor, I., Lautsch, B. A., Perrigino, M. B. (February, 2025). Does returning to the office support your company’s strategy? Harvard Business Review.
- Hill, N. S., & Hincapie, M. (2024). Gender differences in virtual collaboration effectiveness in hybrid teams. Information & Management, 62(3).
- Hincapie, M., & Hill, N. S. (2024). The impact of team virtuality on the performance of on-campus student teams. Academy of Management Learning & Education, 23(1), 158-175.
- Hill, N. S. (April, 2023). Leadership Strategies for the Hybrid Workforce. MIT Sloan Management Review.
- Hill, N. S., Axtell, C., Nurmi, N., & Raghuram, S. (in press). Unpacking virtual work’s dual effects on employee well-being: An integrative review and future research agenda. Journal of Management.
- Bell, B. S., McAlpine, K. L., & Hill, N. S. (2023). Leading virtually. Annual Review of Organizational Psychology and Organizational Behavior, 10, 339-362.
- Villamor, I., Hill, N. S., Kossek, E. E., & Foley, K. (2023). Virtuality at work: A double-edged sword for women’s career quality? Academy of Management Annals, 17(1), 113-140. Research summary: Virtual work offers pros and cons for women’s careers, Academy of Management Insights.
- Hill, N. S., & Villamor, I. (in press). The influence of team cultural value orientations on norms of conduct in hybrid teams: Implications for team cohesion and performance. Group Processes & Intergroup Relations.
- Hill, N. S., Aguinis, H., Drewry, J. M., Patnaik, S., & Griffin, J. (2022). Using macro archival databases to expand theory in micro research. Journal of Management Studies, 59(3), 627-659. Journal blog: How to expand micro theory to the macro level using macro archival databases.
- Brown, S. G., Hill, N. S., & Lorinkova, N. M. (2021). Leadership and virtual team performance: A meta-analytic investigation. European Journal of Work and Organizational Psychology, 30(5), 672-685.
- Aguinis, H., Hill, N. S., & Bailey, J. R. (2021). Best practices in data collection and preparation: Recommendations for reviewers, editors, and authors. Organizational Research Methods, 24(4), 678-693.
- Hill, N. S., & Zhang, H., Zhang, X., & Ziwei, Y. (2020). The impact of surface and deep acting on employee creativity. Creativity Research Journal, 32(3), 287-298.
- Raghuram, S., Hill, N. S., Maruping, L. M., & Gibbs, J. L. (2019). Virtual work: Bridging research clusters. Academy of Management Annals, 13(1), 1-34.
- Hill, N. S., Offermann, L. R., & Thomas, K. (2019). Mitigating the detrimental impact of maximum negative affect on team cohesion and performance through face-to-face communication. Group and Organization Management, 44(1), 211-238.
- Hill, N. S., & Bartol, K. M. (2019). Five ways to improve communication in virtual teams. MIT Sloan Management Review, 60(2), 19-22.
- Bell, B. S., McAlpine, K. L., & Hill, N. S., (2019). Leading from a distance: Advancements in virtual leadership research. In R. N. Landers (Ed.) Cambridge Handbook of Technology and Employee Behavior. Cambridge University
- Hill, N. S., & Bartol, K. M. (2016). Empowering leadership and effective collaboration in geographically dispersed teams. Personnel Psychology, 69(1), 159-198.
- Hill, N. S., Kang, J., & Seo, M. (2014). The interactive effect of leader-member exchange and electronic communication on employee psychological empowerment and work outcomes. Leadership Quarterly, 25, 772-783.
- Hill, N. S., Seo, M., Kang, J., & Taylor, M. S. (2012). “Building employee commitment to change across organizational levels: The influence of hierarchical distance and direct managers’ transformational leadership,” Organizational Science, 23(3), 758-777.
- Seo, M., Taylor, M. S., Hill, N. S., Zhang, X. M., Tesluk, P. E., & Lorinkova, N. (2012). “The role of affect and leadership during radical organizational change,” Personnel Psychology, 65(1), 121-165.
- Hill, N. S. & Wouters, K. (2010). “Comparing apples and oranges: Toward a typology for assessing e-learning effectiveness” in J. Martocchio (Ed.), Research in Personnel and Human Resources Management, Vol. 29. Bingley, U.K.: Emerald Group Publishing Limited.
- Hill, N. S., Bartol, K. M., Tesluk, P. E., & Langa, G. A. (2009). “Organizational context and face-to-face interaction: Influences on the development of trust and cooperation in computer-mediated groups,” Organizational Behavior and Human Decision Processes, 108(2), 187-201.
- Seo, M., & Hill, N. S. (2005). “Understanding the human side of merger and acquisition: An integrative framework,” Journal of Applied Behavioral Science, 41(4), 422-443.
- Hill, N. S. (2005). “Leading together, working together: The role of team shared leadership in building collaborative capital in virtual teams” in M. Beyerlein, S. Beyerlein, & F. Kennedy (Eds.), Collaborative Capital: Advances in Interdisciplinary Studies of Work Teams (Vol. 11, pp. 183-209). New York: Elsevier JAI.
- Research featured in New York Times and Forbes
- Does returning to the office support your company’s strategy? Harvard Business Review
- The hidden impact of virtual communication for student teams. Newswise
- Virtual and hybrid teams with shared values perform better. IESE Business School Insights
- Leadership strategies for the hybrid workforce. MIT Sloan Management Review
- The communication choice. Communication Director
- The best virtual behaviors. BizEd: AACSB International
- Five ways to improve communication in virtual teams. MIT Sloan Management Review
- 2022 needs to be the year virtual leadership gets better. Here are 5 ways to make it happen. FastCompany
- Leading Virtually. Research Brief, Center for Advanced Human Resource Studies, Cornell University
- Virtual work offers pros and cons for women’s careers. Academy of Management Insights
- 3 ways remote work is a double-edged sword for women’s careers. World Economic Forum
- Hybrid Work Leadership Is Hard. Some Tips to Get It Right. reworked
- Remote workers could be more, not less engaged. WTOP News
- Insights from Research on Women’s Career Equality in Virtual Work: Where Do We Go From Here? Conference on Women in Hybrid & Remote Work, Rutgers University
- Virtual Work
- Virtual Leadership
- Virtual Worker Well-Being
- Flexible and Effective: Leadership Strategies for the Hybrid Workplace. MIT Sloan Management Review Work/23 Virtual Symposium