In the event that a student feels that a grade is the result of arbitrary and capricious academic evaluation, a student may pursue resolution through the Grade Grievance Process. Students must follow the grade grievance procedures and meet all of the posted deadlines. A brief overview of the policies and procedures are:
- Student should seek an acceptable resolution through a discussion with the instructor of the course. This discussion must be initiated within one month of the posting of the course grade.
- If a satisfactory resolution is not reached, student should seek an acceptable resolution through a discussion with the Department Chair in which the course is held.
- If a satisfactory resolution is not reached, the student should file and submit an official Notification of Grade Grievance Form to the Associate Dean for Graduate Programs within four months after the student’s final course grade has been posted. The notification must include all relevant documentation.
- The Associate Dean, the matter will be forwarded to the Chair of the GW School of Business Dean’s Council who will appoint a Grade Grievance Hearing Committee within three weeks of receiving the Notification of Grade Grievance Form.
- The Grade Grievance Hearing Committee will make a final determination regarding the allegation of arbitrary and capricious grading. The Committee is the final appellate body for grade grievances in GW School of Business.
- If the student believes that in some identifiable manner the procedures detailed above have not been followed by this Committee, the student may request in writing (detailing procedural violations) that the GW School of Business Dean’s Council review the procedural aspects of the case.
Students are responsible for providing adequate written documentation as outlined in the full policy. Only grade disagreements of two levels or more may be submitted to the Dean’s Council. For example, a request to have a grade changed from a B+ to an A- (one level) is not material and will not be reviewed while a request to change a B+ to an A (two levels) is material and will be reviewed by the committee.