MTA in Hospitality Management

Hospitality Management offers a blend of in-class and experiential learning experience in developing critical thinking and problem solving skills required of hospitality leadership, strategy, globalization and sustainability. Students are introduced to the latest hospitality management theories and practices in class discussions, using case analysis and guest lectures of industry executives from the leading hotel companies and many alumni in Washington, D.C. Students can participate in experiential learning by field visits to different brands of hotels in D.C. and internships in different functional areas of hotel operations. The program focuses on key aspects of the hospitality industry including operations, marketing and sales, customer service, human resources, feasibility analysis and hospitality business analytics. Students have the option to earn the Certification in Hotel Industry Analytics (CHIA) issued by the American Hotel & Lodging Association Education Institute and Smith Travel Research.

Unique advantages of enrolling in the MTA program’s Hospitality Management concentration include:

  • Access to internship and job opportunities, including opportunities with major international hotel brands such as Ritz-Carlton, Four Seasons, Marriott International, Hilton Hotels & Resorts, Mandarin Oriental Hotels, Hyatt Hotels, Kimpton Hotels, Fairmont Hotels, AccorHotels, and independent hotel brands such as Watergate Hotels and Trump International Hotels
  • Opportunities to learn through applied client-based projects, experiential learning activities, lectures, interactive discussions, guest speakers and field visits, and through our innovative off-campus study programs such as the Consulting Abroad Practicum in Shanghai, Shenzhen and Beijing, China
  • The option to study and prepare for the Certification in Hotel Industry Analytics exam
  • Participation in exciting events and activities with our close-knit MTA family as well as our wider GW School of Business and university communities

 


Concentration Courses • 9 Credit Hours

The study of multinational hospitality operations, with emphasis on U.S. corporate involvement in and planning for overseas expansions. Political, economic, cultural, financial, and legal aspects inherent in the international business environment.

Prerequisite: None


 

Analysis of market demand for accommodation in a tourism destination; valuation methods for determining market value of a hotel/resort project; project management for hotel/resort development.

Prerequisite: None


 

Database utilization, information analysis, reservation systems, computer applications including the Internet, and related travel management systems.

Prerequisite: None


 


Suggested Electives • 12 Credit Hours

Suggested electives are designed to complement your concentration. However, students may pick 12 credits from any available electives or courses not on this list with the approval of their academic adviser.

Project Management Applications


 

Case study analysis of large-scale commercial real estate developments to gain comprehension of financial, political, legal, and technical complexities and constraints inherent in the real estate development process. Prerequisite: FINA 6221 or permission of instructor.

International marketing strategy formulation, including market entry, local market development, and global market integration; strategic challenge of global marketing formulation and local market adaptation, with attention to market conditions in mature, new growth, and emerging market environments; emerging trends.

Prerequisite: None 


 

Knowledge and skills for effectively leading teams, including setting teams up for success, promoting effective team dynamics, and other leadership issues for contemporary teams that operate in a global, digital environment.

The nature and sources of conflict and interdependence in social and organizational dynamics. Various means of resolving conflict, including the use of competitive and collaborative negotiations and mediation. Case discussion, exercises, role-playing, and simulation. Managers as mediators and negotiators.

Prerequisite: None


 

International applications of human resource management functions. Selection, preparation, and compensation of U.S. managers and executives for service abroad. Adaptation of human resource management policies to conform to specific cultural environments.

The required skills, knowledge, and abilities for effective executive leadership in organizations. Contemporary and classical leadership theories and research approaches.

Prerequisite: None 


 

Negotiation theory and practice in the context of labor–management relations in both union and nonunion settings. Emphasis on negotiation and conflict resolution skills, arbitration and grievance procedures, public-sector labor relations, labor laws and public policy, and global labor relations issues.

Prerequisite: None


 

The design and implementation of effective and successful performance management systems; measuring and developing the performance of individuals and groups and aligning performance with an organization’s strategic objectives.


 

Practical instruction in executing an advertising and integrated marketing communications campaign. Strategic planning, communication theory, planning from a consumer attitudes and behavioral perspective, and campaign execution are covered.

Prerequisite: MBAD 6273 and MBAD 6272 or permission of the instructor.
Recommended Background: MKTG 6242.


 

The ubiquitous nature of advertising and promotion. How and from whom consumers get information and their level of trust in different information sources; concepts, analyses, and activities related to advertising; assessing and solving challenges.

Theories and methods of planning, introducing, and coping with change in management through the helping process. Intended both for managers seeking an understanding of the consultative approach to planned change and for persons in staff or consultative roles seeking understanding of the consultative process. Same as SMPP 6214.


 

Tourism development approaches, contexts, and consequences for local, regional, and national destinations; evaluation of tourism as an economic activity; and economic aspects of strategic options in tourism development. Recommended background: Basic understanding of macroeconomics and microeconomics.


 

Concepts and techniques employed in marketing tourism industry services and development of the annual marketing plan.


 

An introduction to the theoretical and practical foundations of event management. Fundamentals of planning, budgeting, and evaluating events.

Prerequisite: MTA candidacy or permission of instructor.


 

Site selection, program planning and management, exhibits, selection and use of facility, volunteers, and budget management.

Prerequisite: None


 

Travel to a foreign country for study of specific topics. May be repeated for credit with approval of advisor.


 

Global Corporate Responsibility


 


Jobs, Internships and Careers

A Master of Tourism Administration degree from the GW School of Business offers you real-world learning opportunities throughout your program through projects, internships and research that prepares you for a career in the events, hospitality and tourism fields. Our strong network of MTA alumni are employed in leadership positions around the world, including at the following organizations:

  • World Bank Group
  • IMF
  • Inter-American Development Bank
  • China Airlines
  • United Airlines
  • Google Travel
  • Marriott International
  • Hilton Hotels and Resorts
  • G Adventures
  • Adventure Travel Trade Association
  • U.S. Travel Association
  • Destinations International
  • Destinations D.C.
  • Brand USA
  • National Travel and Tourism Office
  • Anguilla Tourism Board
  • Japan Tourism Board
  • Puerto Rico Tourism Company
  • Chemonics
  • Solimar International
  • U.S. Department of Commerce
  • U.S. Department of the Interior – National Park Service
  • World Wildlife Fund
  • UN World Tourism Organization
  • CBRE Group
  • Royal Caribbean Cruises
  • Disney World
  • Frangipani Beach Resort Anguilla
  • Shanghai Disney
  • Marriott International
  • Hilton Hotels & Resorts
  • Hyatt Hotels
  • HotelBeds
  • Jones Lang LaSalle China
  • KSL Resort
  • Mandarin Oriental Hotels
  • Sol Melia International
  • Sonder
  • Ritz-Carlton
  • TripAdvisor
  • Trump International Hotels
  • Watergate Hotel
  • Actavis Pharmaceutical
  • Abercrombie and Kent
  • American Bar Association
  • American College of Cardiology
  • American Express
  • CES Exhibition
  • Destination D.C.
  • Disney World
  • Equal Justice Works
  • Event D.C.
  • F&W Media
  • The GW School of Business
  • Little Bird Told Media
  • Marriott International
  • Hilton Hotels & Resorts
  • Hyatt Hotels
  • Monticello
  • Occasion, Inc.
  • Puerto Rico Convention Bureau
  • U.S. Department of State
  • U.S. Travel Association
  • World Bank Group

Off-Campus Study Programs

At the GW School of Business, learning and networking occurs far beyond the classroom. Students in the MTA program choose from several for-credit domestic and international opportunities, which include consulting in developing global destinations, domestic case studies, and immersion into local commercial and cultural environments. Below are a few examples of past and future programs.

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