The George Washington University

School of Business: GWSB News

February 27, 2009

School of Business Web Site Wins International Award

The GW School of Business Web site won the bronze prize in the 24th annual Admissions Advertising Awards, the largest educational-advertising competition in the country.

The GWSB site – – competed in the “Internet /Worldwide Web Site: Graduate School” category. The gold prize went to American University of Antigua and the silver was awarded to the GW Law School.

Some 2,000 entries vied for awards in various categories. Submissions came from more than 1,000 colleges, universities, and secondary schools worldwide. The submissions were judged by a panel of admissions’ marketers, advertising creative directors, marketing and advertising professionals, and the editorial board of Admissions Marketing Report, which sponsors the competition.

Dean Phillips Elected to AACSB International Board of Directors

GW School of Business Dean Susan Phillips was elected to the board of directors for the Association to Advance Collegiate Schools of Business International. She will serve a 2009-2010 term.

Phillips is one of 10 prominent management-education and business professionals joining the board effective July 1. Phillips will serve as secretary-treasurer.

Other new board members are:

  • Andrew J. Policano, dean of The Paul Merage School of Business, University of California, Irvine, to a three-year term; his first year he will serve as vice chair-chair elect.
  • Fernando D’Alessio, director general of Centrum Católica at the Pontificia Universidad Católica del Perú (Peru), re-elected to a three-year term.
  • Linda Garceau, dean of the College of Business and Technology, East Tennessee State University, to a three-year term.
  • Ellen Glazerman, executive director at the Ernst and Young Foundation, Ernst & Young LLP, to a three-year term.
  • Jaime Alonzo Gomez, dean and professor of strategy at the Graduate School of Business Administration and Leadership (EGADE) at the Instituto Tecnológico y de Estudios Superiores de Monterrey in Mexico, to a three-year term.
  • Thierry Grange, dean and director general at Grenoble Ecole de Management in France, re-elected to a three-year term.
  • Finn Junge-Jensen, president of Copenhagen Business School in Denmark, to a three-year term.
  • Linda Livingstone, dean of the Graziadio School of Business and Management at Pepperdine University, to a three-year term.
  • Robert Sullivan, dean of Rady School of Management at the University of California, San Diego, re-elected to a three-year term.

Founded in 1916, the AACSB International accredits 559 collegiate business schools in 32 countries.

MBA Students Take on San Francisco

By Rachel Kottler

Despite the current economic climate, students at the GW School of Business remain focused and are connecting with alumni and companies on the West Coast. As part of the fifth annual MBA San Francisco Career Trek, a group of 21 GW students will attend corporate presentations and informal luncheon and dinner meetings with alumni from March 4-6. They will also network at an alumni mixer.

“Our students realize that in order to build a promising future, particularly in this uncertain market, they must take every opportunity possible. Traveling to San Francisco to meet and learn from experienced professionals is one of the most important steps,” said Catherine Lee, GWSB MBA student and trip coordinator.

Wells Fargo and Navigant Consulting are among the companies welcoming the students. Distinguished alumni will also meet in small groups with students. Those alumni represent companies such as Jacobs Associates, Solfocus, Visa, Sandler O’Neill and Partners, Kaiser Permanente, Marriott Corp., Adaptive Planning, Federal Realty Investment Trust, California Pacific Medical Center, Logitech, and Third Point LLC.

“Our connection with alumni is important to us. We want to demonstrate our commitment to them and let them know that we appreciate their contributions to the school,” said Karen Ancillai, director of programs at the GWSB Office of Development and Alumni Relations.

This year’s San Francisco Career Trek partners with the eco-minded GWSB Net Impact Club. Nearly half the students attending this year’s trek have an interest in environmental and sustainable business.

“San Francisco is the epicenter of the movement for more responsible, ethical, sustainable business practices. Net Impact seeks to add to the students’ Career Trek experience by exposing them to local industry experts and leaders,” said Andy Ludwig, president of Net Impact. Students will meet three sustainable-business leaders for breakfast at the San Francisco Good Hotel, the eco-conscious hotel where the students will stay.

“Hot Mommas” To Be Honored at GW School of Business

The nation’s capital is about to get a little hotter. In concert with International Women’s Day, dynamic women from around the world are descending upon the city as part of the “Hot Mommas Project,” an initiative housed at The George Washington University School of Business.

The women will gather for an event spotlighting winners of the 2008-2009 Hot Mommas case-study competition. Hot Mommas are female achievers held up as real-life role models. The gathering includes a keynote speech by Linda Rabbitt, CEO and chairman of Rand Construction and the 2009 Distinguished Hoffman Lecturer.

“Some of our case studies will make your jaw drop,” said Kathy Korman Frey, founder of the Hot Mommas Project and GWSB adjunct professor of management. “Saranne is a Stage 4 cancer survivor who started a major charity. Kelly is a high school dropout who went on to home school herself and start a successful marketing company.

“Many of these amazing women are traveling from around the globe to be with us on March 9. The energy in the air will be electric,” she said.

The winning case studies will appear in a leading Prentice Hall textbook and featured in PINK magazine.

Hot Mommas is funded, in part, through the generosity of Rabbitt. To learn more about the project, visit To attend the event, e-mail

Scholars and Authors Discuss Interagency and National Security

Gabriel Marcella, author and editor of “Affairs of State: The Interagency Process and National Security,” moderates a panel discussion on the book at GWSB.

Ambassadors, state department officials, and military experts turned up at the GW School of Business recently for a panel discussion with the authors of Affairs of State: The Interagency and National Security.

The Feb. 25 event was co-hosted by the Center for Latin American Issues (CLAI) and the Strategic Studies Institute of the U.S. Army War College.

The panelists were John Finney, a retired career diplomat; William Olson, a professor at the Near East and South Asia Center for Strategic Studies; Dennis Skocz, a former career diplomat in the U.S. Foreign Service; Alan Whittaker, dean of faculty and academic programs at the Industrial College of the Armed Forces of the National Defense University (NDU); and Gabriel Marcella, panel moderator and a retired U.S. Army War College professor.

The discussion identifying the main problems of the interagency process, proposed changes, examined how those changes should be implemented, and speculated on what direction the Obama Administration is likely to take.

Marcella said the interagency process in Washington is broken and the goal of the book is to provide solutions and teaching material. “There is very little literature on this issue and we aimed to produce material that could be used in a classroom environment,” he said. “The chapters are designed for national security professionals and congressional staffers.”

The event was part of an ongoing series hosted by CLAI in collaboration with the U.S. Army War College. CLAI’s focus is scholarship and academic excellence on issues pertaining to Latin America and the Caribbean.

‘We’re from the Government and We’re Here to Help’ – Sometimes it’s True!
How a GWSB Professor Helped Save the American Dinner Hour

By Dan Michaelis

J. Howard Beales III teaches business and government relations at The George Washington University School of Business – and he is particularly qualified on the subject. The Federal Trade Commission (FTC) calls him “a prime mover in managing the creation and implementation” of one of the most successful government-corporate interactions and most popular public policy initiatives of all time.

That initiative? The National Do Not Call Registry.

Beales (BA in economics, Georgetown University, 1972; PhD in economics, University of Chicago, 1978) worked in various capacities at the FTC in the 1970s and 1980s before joining the GWSB faculty in 1988. He took a three-year leave of absence in 2001 to return to the FTC to direct its Bureau of Consumer Protection. One of the hot-button issues at the time was consumer privacy.

“We started looking at privacy and at what approach the FTC should take, what role it should play, what it should be doing, and what it shouldn’t be doing,” Beales said.

Fair information policies had begun to move in the direction of “notice and choice.” For example, consumers had the right to compare financial institutions’ privacy policies, a right that resulted in the privacy policy statements now mailed annually to every account holder. But the notices didn’t have the desired effect.

“Virtually no one reads them,” Beales said. “In one of his speeches, the FTC chairman said that privacy notices ‘were about as useful as socks on a rooster.’ ”

The FTC decided it needed another approach to privacy. “We came up with one that was based on consequences,” said Beales, a GWSB professor of strategic management and public policy. “What consumers worry about is not that their information is out there, or that their information is shared, but rather that the information is going to be used in ways that are harmful.”

In addition to serious threats such as identity theft and erroneous credit reporting, the FTC looked at the “annoyance consequence” of telemarketer calls, which Beales said were intrusive and always timed at the dinner hour. The Do Not Call Registry became the centerpiece of the FTC’s new approach.

When the commission’s initial attempt to create the Do Not Call Registry was blocked by a court ruling that denied the FTC’s authority to act, Congress got involved. “Within 24 hours of that [court] decision, Congress passed a law saying … this should go into effect right now,” Beales said.

He said it was one of only three times in history that Congress has acted within 24 hours. The other two were the declaration of war on Japan after Pearl Harbor and when the NFL attempted a local broadcast blackout for home games that didn’t sell out.

With the only serious opposition coming from telemarketing lobbyists and related trade associations, Congress overwhelmingly passed legislation authorizing the FTC to create the National Do Not Call Registry. Since its inception, some 150 million phone numbers have been added to registry.

Consumers can register their phone numbers by going to There are exemptions for callers from political campaigns, which fall under the jurisdiction of the Federal Election Commission rather than the FTC; for not-for-profit organizations; and for companies that have an existing business relationship with the people they call.

“The registry has worked incredibly well,” Beales said. In a survey about nine months after the Do Not Call Registry went into effect, 92 percent of participants reported fewer phone calls. A full 53 percent of the registered callers said they got substantially fewer calls and 25 percent reported that they got no unwanted calls at all, Beales said.

The National Do Not Call Registry is “probably the most popular consumer protection program ever,” Beales said. “There was a huge outpouring of positive reaction. One privacy advocate called FTC Chairman Timothy Muris ‘the savior of the American dinner hour.’ ”

GWSB Makes Splash at Small Business Conference

The GW School of Business was well represented at the annual United States Association for Small Business (USASBE) conference in Anaheim, Calif.

Associate Professor of Management George Solomon won the Innovative Pedagogy for Entrepreneurship Education award at the January conference. He presented, along with Visiting Assistant Professor of Management Ayman El Tarabishy and doctoral student David Tomczyk, the “Small Business Multi Level Role Play,” which was selected as the national award winner.

Solomon and associate professor Vanessa Perry, also in the GWSB Department of Management, presented their paper “Looking Out for the Little Guy: The Effects of the U.S. Small Business Administration’s Entrepreneurial Development Resource Partners’ Technical Assistance on Small Business Financial Performance,” which also published in the competitive papers proceedings.

Meanwhile, Tarabishy and Tomczyk coordinated the successful 3E Learning workshop, which saw contestants from across North America competing for the title of 2009 Best Entrepreneurial Experiential Exercise (3E).

Also during the conference, Adjunct Professor of Management Kathy Korman Frey was nominated for the best workshop award while Assistant Professor of Management Jake Messersmith chaired a competitive paper session. Solomon and professor emeritus Dale Meyer at the University of Colorado developed and presented the 2nd Annual Doctoral Consortium to 16 doctoral students with assistance from 10 senior scholars.

At the annual Justin G. Longenecker Fellows dinner, Solomon was recognized for his service to the fellows as departing chair.

Sergio D’Onofrio, the administrative director in the GWSB Department of Management, and Tarabishy coordinated and managed the conference registration desk. And the GWSB Center for Entrepreneurial Excellence (CFEE) was recognized for its ongoing support of USASBE; CFEE was part of an extensive group of public-private sponsors.

Mitchell Blaser, BBA, ’73, chairman of the Dean’s Board of Advisors, speaks with students at the “Links for Life” luncheon.

Business students discussed their career goals, asked for advice, and practiced their networking skills when the School of Business Office of Alumni Relations hosted its second “Links for Life” luncheon.

“Links for Life” gives students a valuable opportunity to meet with prominent members of the GWSB alumni community. The Feb. 20 lunch was coordinated with the Dean’s Board of Advisors’ visit to campus, giving students a chance to sit with board members who studied a similar program or whose career lined up with the students’ area of interest.

Mitch Blaser, BBA, ’73, chairman of the Dean’s Board of Advisors, gave opening remarks and explained how the forum could benefit both the table leaders and the students. He also talked with the students about what it means to be an involved alumnus and the importance of giving back to one’s alma mater.

Both graduate and undergraduate students spoke with the board members about their goals in the business school, as well as their career aspirations. Board members revealed how their GWSB educations helped them succeed. The board members also said the networking helped them learn about current developments at GWSB.

Dean Susan Phillips joined the luncheon and sat with undergraduate finance students.

Dean’s Board of Advisor members taking part in the luncheon included: J. Henry Ambrose, MBA, ’93; Daniel Mateleska, MSHA, ’74; Mitchell Blaser, BBA, ‘73; William Quinn, MBA, ‘92; Arnie Cares, BA, ’64, MBA, ’68; Mary Miller, MBA, ’78; Thomas di Galoma, MBA, ’85; Howard Matlin, parent of a former student; John Rollins Jr., GWSB faculty; Barton Kogan, BBA ’69, MA (GSEHD) ’70; Randall Roe, MBA, ’77; Philip Hunter, BBA, ’64; William Drohan, MBA, ’81; Victoria Lazzell, MBA, ’80; and Howard Rubin, BBA, ’81.

GWSB Looks at “Sustaining Sustainability” Amid the Economic Crisis

A group of prominent thinkers gathered at the GW School of Business to explore the impact of the economic crisis on business and sustainability. Panelists provided insights for those who manage investments and purchasing as well as those involved in other business-related issues at the University.

“This group of sustainability experts from both the for-profit and non-profit sectors concluded that, while concern and vigilance were warranted, most signs indicated that sustainability policies, practices, and results could serve as guideposts to organizations and society alike both through and beyond our current economic challenges,” said Mark Starik, GWSB chair and professor of strategic management and public policy. Starik directs the GW Environmental Sustainability Program.

The panelists at the Feb. 10 gathering included Mark Lee, CEO of SustainAbility; Liz Cook from the World Resources Institute; Kert Davies of Greenpeace; and Tom Murray from the Environmental Defense Fund. Mark Gunther, contributing writer for Fortune magazine, served as the moderator.

Beloved GWSB Employee Retires After More than 40 Years of Service

Margaret Vann, director of GWSB Special Events & Scheduling, poses with the band during her retirement celebration. During 42 years of service to GW, Vann has worked for three University presidents and five School of Business deans.

GWSB MBA Program Announces 2009 GLOBE Speakers

GLOBE events include career-management sessions, speakers, workshops, and site visits scheduled throughout the academic year. The purpose of these activities is to provide career planning, skill building, and integrate topics that are not covered in-depth in the existing MBA curriculum. The events also highlight the career-building experiences and backgrounds of executives and managers.

This year’s distinguished panel includes:

  • Linda Rabbitt – founder, chairman of the board, CEO of the Rand Construction Corp, and the 2009 Distinguished Hoffman Lecturer. Monday, March 9.
  • Mustafa Koc – BBA, ’84, chairman of Koc Holding, and the GWSB 2008-2009 Robert P. Maxon Lecturer. Wednesday, March 25.
  • Carrie Schwab Pomerantz – MBA, ’87, chief strategist for consumer education at Charles Schwab & Co., and president of the Charles Schwab Foundation. Thursday, April 2.
  • Arnie Cares – GW MBA and member of the GWSB Board of Advisors. Friday, April 10.
  • Jack London – president and executive chairman of CACI International. Friday, April 24.

Marriott Recruiter to Speak at GWSB Hospitality Event

WHO: Philip DeVlieger, national recruiting manager, Marriott International Inc.
WHEN: March 4, 2009
4:30 – 6 p.m.
WHERE: Duquès Hall, Suite 552

DeVlieger will discuss career and internship opportunities in hospitality management and whether it is a good time to pursue graduate studies (or a combined BBA/MTA) in the GW School of Business Hospitality Management program.

This event is free and open to the public. For more information, e-mail Carla Campos at

GWWIB Personal Finance Workshop Series

GW Women in Business (GWWIB), a student organization

WHEN: March 9, 2009
6 – 8:30 p.m.
WHERE: Duquès Hall, Suite 453

GWWIB partnered with GWSB Associate Professor of Finance Neil Cohen who will speak at a program devoted to promoting financial health and responsibility among students. Cohen will speak on the fundamentals of personal finance.

This event is free and open to the public. For more information, e-mail Kaitlyn Eisen,

Save the Date! MBA Reunion 2009

Reconnect with your MBA classmates and revisit the GW School of Business. Roam Duquès Hall, the School’s new home, without the stress of group projects, presentations, and exams.

The MBA reunion will be held Oct. 1-4, 2009. All MBA alumni are invited to attend. This year’s theme is “It’s Not Business As Usual.” Alumni from the classes of 2004, 1999, and 1984 will be honored.

For more information, including volunteer opportunities, contact the GWSB Office of Alumni Relations at 202-994-0618 or visit

Getting to Know: Susan Aaronson

Title: Adjunct professor of strategic management and public policy at the School of Business and the Elliott School of International Affairs.

Job Duties: Teach courses in trade, business and public policy, and the history of international economic governance.

Years at GW: Three

Best part of working for the GWSB: Smart students and colleagues

What co-workers don’t know about me: I like to bake.

Family: Two children and a thoughtful husband

Favorite things to do on the weekends: I enjoy speed work on the track, long bike rides, dinner with friends, and watching movies.

Favorite Vacation Spot: Ft. Lauderdale, Fla., and Bondi Beach, Australia.

Favorite Book(s): Sophie’s Choice (fiction) and Development as Freedom (nonfiction)


Young Hoon Kwak, associate professor of decision sciences, published “Developing Enterprise Resource Planning (ERP) Systems Success Model for Construction Industry,” in the Journal of Construction Engineering and Management, Vol. 135 (3). pp. 207-216.


Marie Matta, assistant professor of decision sciences, published, “A genetic algorithm for the proportionate multiprocessor open shop,” in Computers & Operations Research, Vol. 36, Issue 9, pp. 2601-2618, 2009.

Getting Ink

Susan Aaronson, adjunct professor of strategic management and public policy, was quoted about the congressional stimulus bill in the French publication, (2/14)


James Bailey, Ave Tucker Professorial Fellow of Leadership and professor of management, received the “Editor’s Choice Award” from the Organizational Management Journal for his 2007 article, “Fostering emotional intelligence in organizations.” The piece was co-authored by Craig Seal and Richard Boyatizis.


Business Excellence Award Offers Chance to Win $50,000 in Technology Solutions
ICSB and Dell Inc. have called for entries for the global 2009 Dell Small Business Excellence Award. In its sixth year in the United States and second year globally, the award gives small businesses in 13 countries a chance to win up to $50,000 in Dell solutions. Winners among the applicants, which must show that they apply technology in innovative ways to better serve customers, also will meet with Dell Chairman and CEO Michael Dell. India is the newest country to participate in the global award to recognize local small businesses for technology leadership. Other participating countries include Australia, Brazil, Canada, China, France, Germany, Italy, Japan, Mexico, Spain, the United Kingdom, and the United States. Please click here to learn more

Economy Remains Top Concern for US Small Business Owners, according to NFIB
The National Federation of Independent Business found that the economy remains the principal topic of interest for small business owners. Credit is a key topic of concern. Small business credit demand is down due to the lack of investment opportunities and deteriorating balance sheets. Complaints about banks refusing to lend to presumably credit-worthy customers also appeared in a survey of small businesses. The chart included with an NFIB article, drawn from the Foundation’s Small Business Economic Trends, presents an historical perspective on the relative difficulty small business owners have obtaining credit. Click here to learn more

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