Jaclyn M. Jensen, Ph.D.

Assistant Professor of Management

Email: jmn1@gwu.edu
Phone: (202) 994-2565
Office: Funger Hall 309

Bio

Selected Publications

Interests

Bio

Jaclyn M. Jensen (Nowakowski) is an assistant professor of management at The George Washington University School of Business. She currently teaches Human Resource Management for undergraduates and Managing Human Capital for MBA students.

Professor Jensen's research focuses on employee performance, specifically counterproductive work behavior (CWB). Example CWB include engaging in off-task behaviors, intentionally working slowly, harassment, incivility, and aggression. Her primary research focus is understanding the reasons why employees engage in CWB. Her recent work has focused on the influence of organizational controls on organizationally-directed CWB and the relationship between revenge and interpersonally-directed CWB. Her research has been published in Organizational Behavior and Human Decision Processes and the International Journal of Conflict Management as well as in several book chapters.

She received her Ph.D. and M.A. in Industrial/Organizational Psychology from Michigan State University and holds a B.S. in psychology from Ohio State University. She is a member of the Academy of Management, Society for Industrial and Organizational Psychology, American Psychological Association, and Society for Human Resource Management.

Selected Publications

Articles:

Nowakowski, J. M., & Conlon, D. E. (2005). Organizational justice: Looking back, looking forward. International Journal of Conflict Management, 16, 4-29.

Moon, H., Conlon, D. E., Humphrey, S. E., Quigley, N., Devers, C. E., & Nowakowski, J. M. (2003). Group structure and incrementalism in organizational decision-making. Organizational Behavior and Human Decision Processes, 92, 67-79.

Book Chapters:

Kozlowski, S. W. J., Watola, D. J., Nowakowski, J. M., Kim, B. K,. & Botero, I. C. (in press). Developing adaptive teams: A theory of dynamic team leadership. In E. Salas, G. F. Goodwin, & C. S. Burke (Eds.), Team effectiveness in complex organizations: Cross-disciplinary perspectives and approaches (SIOP Frontiers Series). Mahwah, NJ: LEA.

Conlon, D. E., Meyer, C. J., & Nowakowski, J. M. (2005). How does organizational justice affect performance, withdrawal, and counterproductive behavior? In J. Greenberg & J. Colquitt (Eds.), Handbook of organizational justice (pp. 301-327). Mahwah, NJ: Erlbaum.

Under Review/In Preparation:

Fraser, R. L., Dunleavy, D. M., & Jensen, J. M. Is that my job? Setting the stage for organizational citizenship and counterproductive work behavior.

Jensen, J. M. Advancing the measurement of counterproductive work behavior.

Jensen, J. M., Conlon, D. E., & Fraser, R. L. The role of service recovery performance and organizational justice in audience reactions to organizational crisis.

Jensen, J. M., Conlon, D. E., Humphrey, S. E., & Moon, H. The consequences of completion: How level of completion produces information concealment by decision makers.

Jensen, J. M., & Moon, H. Personality antecedents to information concealment in an escalation of commitment context.

Jensen, J. M., Opland, R. A., & Ryan, A. M. Moderators of the relationship between psychological contract fulfillment and counterproductive work behavior: When do employees respond negatively to breach?

Jensen, J. M., & Raver, J. L. Complying versus buying in: Using rule-based and culture-based control systems to influence organizational citizenship behavior and counterproductive work behavior.

Jensen, J. M., Van Dyne, L., & Fraser, R. L. Employee shortcuts: Exploring the types, motives, and outcomes of shortcuts.

Raver, J. L., Jensen, J. M., Lee, J. H., & O’Reilly, J. Incivility and trait competitiveness: Implications for revenge and working harder.

Interests

Primary Topics of Interest: Organizational Behavior, Human Resource Management

Additional Topics: Ethics, Justice, Workplace Deviance

Industries of Interest: All

Geographical Areas: North America

Current Research: Workplace Deviance