
Tevfik Aktekin
Title: Visiting Assistant Research Professor of Decision Sciences
Department: Decision Sciences
Address: Funger Hall, Suite 415
Phone: (202) 994-6145
Email: taktekin@gwu.edu
Degrees: MBA with a concentration in Decision Making and his Ph.D. in Decision Sciences with a minor in Statistics/OR from the George Washington University.
Research Interests:
Bayesian Inference and Stochastic Modeling in service operations management.
Research:
“Call Center Arrival Modeling: A Bayesian State Space Approach” Tevfik Aktekin and Refik Soyer (submitted to Naval Research Logistics).
“Bayesian Analysis of Abandonment in Call Center Operations” Tevfik Aktekin and Refik Soyer (submitted to Manufaturing & Service Operations Management)
“Bayesian Modeling of Queues in Call Centers” Tevfik Aktekin and Refik Soyer (to be submitted to Management Science)
“Bayesian State Space Modeling of Mortgage Default Data” Tevfik Aktekin, Refik Soyer and Feng Xu (working paper)
“Imperfect Debugging in Software Reliability Testing: A Bayesian Perspective,” Tevfik Aktekin and Toros Caglar (working paper)
Courses:
- DNSC 220 - Decision Models (Management Science with Spreadsheet Applications)
- MBAD 202 - Statistical Analysis for Management
- MBAD 231 - Operations Management
- DNSC 202 - Statistics for Managers
- DNSC 202.DE - Statistics for Managers