The George Washington University

School of Business: Faculty Directory

Tevfik Aktekin

Tevfik Aktekin

Title: Visiting Assistant Research Professor of Decision Sciences

Department: Decision Sciences

Address: Funger Hall, Suite 415

Phone: (202) 994-6145

Email: taktekin@gwu.edu

Degrees: MBA with a concentration in Decision Making and his Ph.D. in Decision Sciences with a minor in Statistics/OR from the George Washington University.

Research Interests:

Bayesian Inference and Stochastic Modeling in service operations management.

Research:

“Call Center Arrival Modeling: A Bayesian State Space Approach” Tevfik Aktekin and Refik Soyer (submitted to Naval Research Logistics).

“Bayesian Analysis of Abandonment in Call Center Operations” Tevfik Aktekin and Refik Soyer (submitted to Manufaturing & Service Operations Management)

“Bayesian Modeling of Queues in Call Centers” Tevfik Aktekin and Refik Soyer (to be submitted to Management Science)

“Bayesian State Space Modeling of Mortgage Default Data” Tevfik Aktekin, Refik Soyer and Feng Xu (working paper)

“Imperfect Debugging in Software Reliability Testing: A Bayesian Perspective,” Tevfik Aktekin and Toros Caglar (working paper)

Courses:

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